Privacy Policy

1. Information We Collect

Account Information: When you register for an account, we collect your email address and, if you use a third-party authentication provider (such as Google or GitHub), your name, profile picture, and unique identifier from that provider.

User Content: We collect and process the documents, files, and data you upload to the Service for the purpose of providing document intelligence features.

Usage Data: We automatically collect information about how you interact with the Service, including API calls made, features used, timestamps, and error logs.

Device and Connection Information: We may collect information such as your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process and index your uploaded documents for search and retrieval.
• Authenticate your identity and manage your account.
• Communicate with you about the Service, including service updates and security alerts.
• Monitor and analyze usage patterns to improve the Service.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations.

3. Third-Party Authentication

If you sign in using a third-party provider (such as Google or GitHub), we receive limited profile information as authorized by your settings with that provider. We only request basic profile information (name, email, and profile picture). We do not access your files, contacts, or other data from these providers.

The information we receive is governed by the respective provider's privacy policy:

• Google Privacy Policy
• GitHub Privacy Statement

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your User Content is stored in encrypted databases and is logically separated from other users' data.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

User Content is retained until you delete it or close your account.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, email delivery), bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, property, or safety of CleverBrag, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Export: Request a portable copy of your data.
• Objection: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at support@cleverbrag.com.

8. Cookies and Tracking

The CleverBrag service uses a minimal session cookie to indicate authenticated status. We do not use cookies for advertising or third-party tracking purposes. Authentication is handled via API tokens stored in your browser's local storage.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@cleverbrag.com.